Platform features for visitors

Dear visitors of Heimtextil Russia.Digital edition 2020.

We are glad to welcome you at our online fair! In order to make your visit productive and efficient, we have prepared special tips for you on using the virtual platform.

Show Hours
Tuesday, September 15 10-18 (Moscow)*
Wednesday, September 16 10-18 (Moscow)*
Thursday, September 17 10-18 (Moscow)*
* Exhibition time concerning meetings, exhibitors live broadcasts, business programme. Visit company stands is possible 24 hours during all days of the fair.
Video instructions for users
Visitor check-list

1. Make sure you have registered here; After the registration you will receive an e-mail with login and password to sign in to the digital fair. Check spam folder in case you have not received the e-mail.

2. 1 week before the event, on 08.09.2020, the authorized visitors will be able to enter the platform, fill in the information about themself, visit virtual stands, add products and companies to “Favorites”, start planning the agenda, explore the business program schedule etc.You will receive an additional e-mail with the reminder.

3. Live communication with exhibitors and business program streaming will be held within the show hours (10:00 - 18:00, Moscow time) on 15-17.09.2020 г.

4. 24/7 access during the 3-day event. You can visit virtual stands any time convenient for you.

5. The virtual fair’s platform has mobile version. Meanwhile, for the best performance we suggest using laptop or desktop.

6. During the show hours, you will be able to use different ways of communication with exhibitors: chat rooms with automatic translation and video calls.

7. While visiting virtual stands you can add products and companies to “Favorites”. After the fair your favorites list will be saved in your account, and you will be able to use it afterwards.

8. Business program will be broadcasting in two grounds at a time: Business Space and Design Space. While planning the agenda you can add interesting performances to “Favorites”, so you don’t miss them.

Contacts
Technical support for visitors and journalists on registration:

Tel.: +7 (495) 649-87-75

Email: heimtextil@russia.messefrankfurt.com

Technical support for exhibitors:

Tel.: +7 (499) 758-09-11

Email: surov@expodat.com